This Privacy Policy explains how TiffanyLuck, operated by Win Vision N.V., collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to all players residing in the United Kingdom. Please read this page carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we collect information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money-laundering requirements. During transaction processing, we also record payment method references and transaction amounts to maintain accurate financial records and to detect any irregular activity on your account.

We may share certain data with carefully selected external parties where it is strictly necessary. Payment gateways receive the minimum information required to process your transactions securely. Identity verification services may receive documentation you submit during account verification. Regulatory and licensing authorities, including the Anjouan Gaming Authority, may request access to relevant records as part of their oversight functions. We do not sell your personal data to third parties, and we do not share it for marketing purposes without your explicit consent.

How We Protect Your Data and Your Rights

Your data is protected using 256-bit SSL encryption across all connections to our web platform. Information is held on secure servers with access restricted to authorised personnel only. Internal access controls mean that only staff with a legitimate operational need can view your personal information, and all such access is logged and monitored.

You have the right to request a copy of the personal data we hold about you, to ask us to correct any inaccuracies, or to request the deletion of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through our customer support channel, which is available directly on the platform. We will respond to verified requests within a reasonable timeframe and in accordance with applicable data protection standards.

Where an account becomes inactive or is formally closed, we retain personal data for as long as required by our regulatory and legal obligations. Once that retention period has elapsed, your data is securely deleted or anonymised. The precise retention period may vary depending on the nature of the data and the circumstances of account closure.

If we make material changes to this Privacy Policy, we will notify you through a notice on our web platform or by email to the address registered on your account. Continued use of the platform following such notification will constitute your acknowledgement of the updated policy. We encourage you to review this page periodically to stay informed about how we handle your information.

If you have concerns about how your data is handled and feel they have not been resolved through our support channel, you may raise the matter with the relevant data protection authority in your jurisdiction.